Loro Parque tickets and tours

Loro Parque amazing couldn't fault it at all overall experience 10/10, Siam park was just very busy we arrived late due to transfer ( not you're fault) couldn't get a fast pass as sold out only got on 4 rides in total so wasn't worth the money at all. Was easy to get into both parks just scanned the barcode and finger prints.

I had a twin ticket for Siam Park and Loro Parque. After we had been to Siam Park we noticed on the tui paperwork it said they should have given us a voucher for the next attraction. Called Tui to double check this was correct. The tui customer service guy said he would find out and call me back which he didn't and you could tell on the phone he had no intention of calling me back either. I wasted over an hour going back to Siam park to be told the tui paperwork is incorrect no voucher needed

All the staff were very grumpy, apart from obviously the animal trainers who have to perform. The enclosures were too small and the food was pretty terrible. Also no transfers from our hotel so making our way there was a nightmare!